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Privacy Policy

Kitaguni Inc. (hereafter, “Our Company”) has determined the following policy for the protection of personal information and we undertake the protection of personal information by implementing a framework for the protection of personal information and comprehensively instructing all of our employees as to the importance of the protection of personal information and initiatives for its personal protection.

Control of Personal Information

Our Company maintains updated and accurate information on our customers. We implement rigorous maintenance over personal information, and take the necessary security measures to prevent loss, damage, falsification, disclosure, or unauthorized access to personal information, including the enforcement of security system maintenance, management systems, and comprehensive employee education on privacy protection.

Purpose of Use of Personal Information

We use our customer’s personal information in answering customers’ questions about our Company, and to exchange information and e-mails.

Prohibition of Disclosure to Third Parties

Our Company prohibits inappropriate use of personal information received from our customers. Our Company does not disclose personal information to third parties, with the exception of the following circumstances:

Safety Measures

Our Company implements strict security measures to ensure the security and accuracy of all of our customers’ personal information.

Customer Inquiries

Our Company can provide, alter, or delete customer information upon request after verification that the requester is the customer in question.

Compliance with Laws and Rules

Our Company makes all efforts to comply with Japanese laws and rules regarding the protection of personal information, as well as to revise and improve our privacy policy accordingly.


For any questions about our privacy policy, please contact us below. Kitaguni Inc. Kawayu Onsen 5-4-3 Teshikaga-cho Kawakamigun, Hokkaido 〒088-3465 support@kegani.jp